We manage the full back-office for Dutch fashion agencies and premium brands in the Benelux. By handling retailer support and communication with manufacturers, we allow agents to focus entirely on sales and distribution.
At Trench Services, we believe service is everything. Challenges may arise, but we stand beside our clients, solving issues quickly and communicating with clarity. With deep industry expertise and a refined approach, we ensure smooth operations and a service level that reflects the standards of the brands we represent.
The origin of our story, defined by heritage, enduring relationships and unwavering dedication.
Our Nordic partner, evolving from the legacy of Son of a Brand and choosing Trench to elevate their service to a higher standard.
Our Italian partner agency, representing exclusive family-owned manufacturers who value the same dedication and craftsmanship we stand for.
We manage staff who work across various agencies. We ensure that everyone is placed in the right role and can be deployed flexibly when necessary. This way, staffing levels always remain balanced, even during busy periods.
In summary:
Employee Guidance / Management
Flexible Deployment across Multiple Agencies
Planning and Support during Peak Periods or Seasonal Changes
We ensure that payments run smoothly and on time. We follow up on invoices, maintain the administration/bookkeeping, and consult with both clients and suppliers. Our goal: clarity, overview, and no loose ends.
In summary:
Invoices and Payments
Communication with Clients and Suppliers
Overview and Reporting of the Administration / Bookkeeping
We schedule appointments and showrooms for various agencies. All agendas run through one central system, so everyone always knows where they need to be. This saves time and prevents misunderstandings.
In summary:
Trade Fair and Showroom Planning
Appointment Management for Agencies
Overview for the Entire Team
Return shipments arrive at one central point and are processed from there. We ensure that every return package ends up in the correct place with the relevant supplier. This makes the process faster and clearer for everyone.
In summary:
Central Return Point for all Agencies
Checking and Processing of Returns
Clear Feedback to Supplier and Client
If you are curious about the possibilities that Trench services can offer you, please get in touch.
Adres
Einsteinweg 1
3403 LE Ijsselstein
customerservice@trench.nl
030 686 5196
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